Last updated: 02.10.2021
You are considering booking your activity but are unsure because of the current Covid-19 situation?
In order to help you book with confidence, we created a new Covid-19 cancellation policy that allows you to get a full refund if one of the following conditions applies:
And what happens if your travel plans change due to any other reason?
Don’t worry! 👇
1. We offer super flexible cancellation policies that allow you to cancel at short notice.
Most of our offers include our Flexi Cancellation Policy. That means you can cancel up to 24 hours before the start of your activity and receive a full refund. Just look out for the “✔️ Free Cancellation” sign:
2. Very fast refund processing.
In case your activity cannot take place, we will refund your money within 7 days. Last summer, when we had to cancel several bookings, our customers all received their refunds within a couple of days. This winter, we also made many customers happy by processing their refunds promptly. Just check out our Google Reviews ⭐️
Frequently asked Questions