If the alternative does not suit you, you just need to log into your CheckYeti account, click on "Messages" and let the provider know that you can not accept the alternative date/time. Click here to  Login your CheckYeti account.  

The provider will decline/cancel your booking and you will, of course, be fully refunded. 

If you did not receive a decline or cancellation email, fill in and send us a contact form click here to send us a contact form or call us on:

Austria : +43 1 38 65 020

Germany: +49 89 12 23 14 67

Switzerland: +41 44 580 23 73

France: +33 4 80 82 00 00

UK: +44 20 38 85 00 25

Italy: +39 04 71 15 21 700

Netherlands: +31 20 22 51 000

Spain: +34 91 09 20 971

Czech Rep.: +420 234 709 593

Poland: +48 224 810 521