I got an alternative proposal from the provider, but it doesn't suit my schedule. How do I cancel my booking?
If the alternative does not suit you, you just need to log into your CheckYeti account, click on "Messages" and let the provider know that you can not accept the alternative date/time. Click here to Login your CheckYeti account.
The provider will decline/cancel your booking and you will, of course, be fully refunded.
If you did not receive a decline or cancellation email, fill in and send us a contact form click here to send us a contact form or call us on:
Austria : +43 1 38 65 020
Germany: +49 89 12 23 14 67
Switzerland: +41 44 580 23 73
France: +33 4 80 82 00 00
UK: +44 20 38 85 00 25
Italy: +39 04 71 15 21 700
Netherlands: +31 20 22 51 000
Spain: +34 91 09 20 971
Czech Rep.: +420 234 709 593
Poland: +48 224 810 521