Who do I contact if I have not gotten any answer to my booking request within 24 hours?

If you have not received a confirmation within 24 hours, your booking request has not been accepted yet - but don't worry, we are here to help you! 

Here is what you can do yourself: 

  • First, check the spam folder in your email account to make sure you really have not received a confirmation. 
  • Log in into your CheckYeti account, click on "Messages" and check if the provider has sent you a message (you would also have been notified via email in this case). Maybe they are just waiting for you to confirm: Click here to login your CheckYeti account

In any case, our Operations Team has already been informed about your booking and is trying to get it accepted as soon as possible. If you still require an update on the status of your booking request, please let us know via the following form: 

Click here to send us a contact form