When is my booking confirmed?

Your booking on CheckYeti is automatically confirmed after the payment process is completed. In this case, you instantly receive a booking confirmation email ⚡.

Some providers prefer to accept their bookings manually. In this case, you will be notified that you have sent a booking request after completing the payment process. As soon as the provider accepts your booking, you will automatically receive a confirmation email.

In case the provider has no availability, they will send you an alternative date or time to your request. If the alternative does not suit you, your booking will be declined and you will automatically receive a decline email.

If you have not received a confirmation within 24 hours, your booking request has not been accepted yet - but don't worry, we are here to help you!

Here is what you can do yourself:

  • First, check the spam folder in your email account to make sure you really have not received a confirmation. 
  • Log in into your CheckYeti account , click on "Messages" and check if the provider has sent you a message (you would also have been notified via email in this case). Maybe they are just waiting for you to confirm :)

    In any case, our Operations Team has already been informed about your booking and is trying to get it accepted as soon as possible. If you still require an update on your booking request, please let us know via the following form: Click here to send us a contact form