Do I get a full refund if my booking is affected by Covid-19?

Yes! If your booking  is affected by Covid-19 and at least one of the following conditions apply, you will receive a full refund

✔ The resort where you booked your lessons closes due to new Covid-19 restrictions. 

✔  Your activity provider has to cancel the activity due to reasons related to the pandemic.

✔   You can not enter the country where the lessons take place or leave your country due to borders being closed.


In any of the cases above, please do not hesitate to contact us by sending us a message or calling us on any of the numbers below to cancel:

Austria : +43 1 38 65 020

Germany: +49 322 1107 4680

Switzerland: +41 44 580 23 73

France: +33 4 80 82 00 00

UK: +44 20 38 85 00 25

Italy: +39 04 71 15 21 700

Netherlands: +31 20 22 51 000

Spain: +34 91 09 20 971

Czech Rep.: +420 234 709 593

Poland: +48 224 810 521