Do I get a full refund if my booking is affected by Covid-19?

Yes! If your booking  is affected by Covid-19 and at least one of the following conditions apply, you will receive a full refund:  ✔ The resort where you booked your lessons closes due to new Covid-19 restrictions.  ✔  Your activity provider has to cancel the activity due to reasons related to the pandemic. ✔   You can not enter the country where th...

In case of mass cancelations due to Covid19, is CheckYeti able to refund my money quickly?

Yes, our system at CheckYeti allows us to handle all refunds very quickly. We also had to cancel a large number of bookings due to Corona in March and all our customers got their money back within less than 7 days....

COVID-19: Update to the most frequently asked questions and answers

You are considering booking your course or activity but are unsure because of the current Covid-19 situation? We have collected the most frequently asked questions and answers in this article.  This is why it is safe to book with CheckYeti:  Super flexible cancellation policies. Most of our offers are on Flexi Cancellation Policy. That means you can...

COVID-19: Which safety measures do I have to follow during my activity?

The mandatory COVID-19 health and safety measures depend on the type of activity and the country or region.  Your activity provider will inform you about the local regulations. To contact the provider beforehand, just  send them a message via the messaging tool or call them directly . In any case, please stick to general COVID-19 health measures, su...

COVID-19: How do I find out if my activity can take place?

If you booked an activity that cannot take place, your activity provider should let you know beforehand.  Should you still want to make sure if the activity can take place, we recommend  contacting the provider directly .  You can either do so by sending them a message through the messaging platform on CheckYeti, or you can call them directly. Their...